![]() I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely. and in that case, you paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it. OK, thanks - then it's probably still under the original HP one-year warranty. ![]() Business PCs, Workstations and Point of Sale Systems.I chose to reset Windows 10 and wipe all my data and my computer has been stuck at 21 resetting for over 12 hours now. Printer Wireless, Networking & Internet 1 I'm planning on selling my PC so I decided to do a reset.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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